Costly Water Damage

Costly Water Damage

This Monday we were contacted by Dan, a home owner in the West Hollywood area. He recently decided to remodel his daughter’s bedroom, while doing so he uncovered black stains on a wall. He initially he called us for mold testing, during our initial assessment we conducted an air test and explained to Dan that even without the test results we could determine that it was indeed mold and the important thing was remediating it. He was puzzled as to how and why there was mold in his home. We explained that mold requires moisture to grow and given the location of the mold infestation (adjacent to the bathroom)  water damage such as a leaking pipe or roof leak could have caused it. Dan being the father of a small child was extremely concerned for his family and asked us to remediate the problem and identify the source causing the mold. The first step of the project was inspecting the roof and sub area for leaks and finding out what was causing the mold to grow. One of our certified inspectors examined the roof and sub area his findings were scary. Dan’s home had numerous leaks in the sub area plumbing, the area where the mold was uncovered had so much water damage and dry rot it was sinking and we were amazed it hadn’t collapsed. The worst part was that there were buckets collecting water in the area some of which had overflowed. When we presented Dan with our findings he turned pale like he had seen a ghost. He explained that when he initially purchased the house a few years back the leaks were noted in the home inspection. He got an estimate from a plumber that was cheap compared to other proposals he got and he decide to save money and hire the man to fix the plumbing. Now as Dan brought in plumbers and contractors for estimates to fix the leaks and repair the sinking area prices were astronomical compared to the initial estimates he received years back. Given that we have been in the business for decades we advised Dan to go with a license plumber we knew in the area and guaranteed his work, Dan hired him. It took twelve days, raising portion of the home, replacing and reinforcing the sub area materials, new plumbing, drying out the sub area, and interior walls of the guest bedroom but we got his home dry and safe. Next came getting the home mold free, with the use of specialized equipment we were able to eliminate the mold. Once all the work was completed we tested the home again for mold and the test came back negative. Dan was relieved, he couldn’t believe all the events that had transpired, and he told us he learned two important lessons. The first being that water damage was costly and to hire experts and not going hiring someone because they are the cheapest. We agreed with him we can’t stress the importance of doing research and ensuring you hire someone who knows what they are doing when it comes to your home

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